How to Request Data Deletion in Apps

Under the GDPR, you have the right to request that any app delete your personal data. But how do you actually make that request — and how can you ensure it’s honored? If you’re using a scan app to store ticket data, this right is crucial.

Step 1: Identify what data is stored

Start by reviewing the app’s privacy policy or settings menu. Most apps will outline what kind of data is collected — for scan apps, this may include:

• Scanned receipts and metadata (date, store, product)
• Account or login data if registration is required
• Cloud backups or synced copies

Step 2: Locate the deletion process

Some apps offer an in-app “Delete my account” or “Delete my data” button. Others may require you to send a request via email. Look for these options in:

• Settings > Privacy
• Help > Contact Support
• The Privacy Policy under “Your Rights”

Step 3: Make your request

If no automatic deletion feature exists, send a written request stating:

“I am requesting the deletion of all my personal data under Article 17 of the GDPR.”

Include any account identifiers (email address, username, etc.) to help the team locate your data.

Step 4: Expect confirmation

Apps are required to confirm deletion within a reasonable timeframe — typically within 30 days. You may also receive confirmation that backups have been purged.

ScanTicket makes it easy

ScanTicket requires no login and stores your ticket data locally or in encrypted cloud storage — which you control. You can delete everything in one tap, no questions asked.

Conclusion: Don’t let your data linger. If you’re done with an app, take action — and use only those that respect your right to full data ownership.

📲 The app is available on iPhone and iPad. ScanTicket on the App Store